FAQs

  • If you cancel 7 or more days before your event, a full refund will be issued.

    If you cancel 3-6 days before your event, you can receive a credit or transfer to a different date.

    If you cancel fewer than 3 days ahead, No refund will be issued, and you can not change dates. (You are welcome to find someone else to take your spot, if you let us know their name!)

  • To cancel your class, please email the studio.

    If you cancel 5 days before the start of the classes, a full refund will be issued.

    If you withdraw no later than 2 days before your second week of class, you can receive a 50% refund or defer to the next session (or the session following that.)

    If you withdraw after the 2nd week of class, No refund will be issued. We have limited spots, and in addition to the lost studio revenue, it’s not fair to someone that may have been waitlisted.

  • To cancel your class, please email the studio.

    If you cancel 5 days before the start of the classes, a full refund will be issued.

    After 5 days prior to the start of the class, no refunds or credits will be issued.

    You are welcome to give your class to someone else and forward us the details.

  • If you ask to reschedule or cancel 7 or more days before the beginning of the registered camp week, you can change weeks for free or receive a full refund.

    If you withdraw 3-6 days before the beginning of the registered week, A $75 cancellation fee will be applied and you can either receive a credit towards fall classes or switch camp weeks.

    If you withdraw fewer than 3 days ahead, a $75 cancellation fee will be applied, and you will not receive credit or be able to switch weeks. (You are welcome to give your spot to another child if you let us know their name and contact info.)

  • If you change at least 6 hours before the beginning of your appointment, you can reschedule or cancel your own appointment through your confirmation message. To receive a full refund for an appointment you have canceled 6 or more hours ahead, please email us.

    If you cancel fewer than 6 hours ahead, you will not receive a refund or be able to reschedule your appointment. (You are welcome to find someone else to take your spot and let us know their name!)

  • If you are going to Madison Mud,
    please park in the parking lot shared with Chipotle, Tinos Pizza, and Sportscare. There is no fee, and you will not be towed if you are there more than 2 hours.

    If you are going to Mendham Mud, you can park for free in the municipal parking lot across the street (with a driveway between Olivera Hair and the Windswept Boutique.)

    If you are going to Montclair Mud,
    There is no official parking. We recommend the South Fullerton Lot. Please use the entrance ON South Fullerton (across from Classic Cut and Shave) We will warn you, if there is an event at the Welmont parking will be more expensive. So other lots may be less expensive on those evenings.

  • Clothes and Jewelry
    Clay does come out of your clothing, but we do suggest you dress for mess. If you're using the wheel, avoid long necklaces and strings on your clothing. Please also leave all of your valuables at home! We are not responsible for lost items, and rings, bracelets and watches will get in the way!

    Nails and Hair
    Long Nails will hinder your success! Please consider shortening them before your visits (especially for the wheel.) If you have long hair, please wear it pulled back .

    What to Bring
    You don't need to bring anything related to the clay. Please feel free to bring snacks and alcoholic or non-alcoholic beverages. We provide cups and bottle openers, and each studio has a water cooler.

  • Our studios have limited space, so projects not picked within 3 months after bagging will be recycled. You will not receive a phone call when projects are ready, so please make a note in your calendar.

    Has it been over 5 weeks, and you don't remember when you were supposed to come? Drop by and we can take a look!

  • Madison and Montclair have accessible entrances and bathrooms. Mendham is an old building, and we are working on trying to make it more accessible. It has two stairs at the entrance and two stairs to the bathroom.

    The wheels are waist high, and the handbuilding tables are either bar height tables and stools, or shorter tables and stools.

    If you have specific requirements, please give us a call to see how we can best accommodate you.

  • A handbuilt piece begins with a ball of clay. You will receive instructions on pinching, coils, textures and scoring and slipping. Then you can make the pinch pot into whatever you want (mugs, bowls, flower pots, sculptures, anything you can think of!)

    Feeling stressed? Check out our Pinterest Page for some handbuilding ideas.

    A wheel thrown piece will become a cylinder approximately 3 or 4 inches tall. You can use it as a cup, a succulent planter, a container for keys/spare change, an amazing handmade present, or anything else you want!

    Please note that projects shrink in the kiln, and not every piece is completely successful. Firing, clay, and glazes are all full of variables, but the experience is what matters!

  • You need to be in 7th Grade or older to use the wheel. For Summer Camp, you can be going into the 7th Grade in the Fall.

    We do not offer walk in wheel throwing. We have 8 Week Classes, week-long Summer Camps, or private claydates (birthday parties, scout events, or adult private claydates that include teens who are old enough.)

  • Kids 2nd Grade and older can do 8 week kids classes, camps, kids claydates, weekend workshops, and school’s out clay days.

    Kids who are 5 or 6 can do a handbuilding session if their adult mostly does the project for them. They are too young for 8 week classes, camps, or parties.

    Kids younger than 5 are not able to do the activity. If they are there with a sibling for a handbuilding session with an adult, we can provide a piece of clay for them to smush around a little.

  • After the first two weeks, you can make up classes on a different class day. You must make up all classes some time within the 8 week session (unused classes do not carry over.)

    (If you’ll need to make up 3 or more classes out of 8, please consider waiting until the next session.)

  • We offer firing services if you know exactly what brand and number clay you have. (There are different kinds of clay, and if you don’t know what it is, it could melt on our shelves!)

  • Mud Clay Studio is a creative space, offering classes and one time events, and we do not sell pottery supplies.

  • If you have a digitial gift certificate, you would enter the number at checkout.

    If you have a clay gift certificate, you would email us your information and present the gift certificate at the event.

Have another question not listed here or anywhere else on the website? Please contact us.